Training

AI in everyday work

This is the course we are asked for most. It is not a lecture on what artificial intelligence is. We start by asking what your people actually do all day — write emails and quotes, summarise documents, translate, look things up, build spreadsheets and reports — and show how AI helps with exactly those tasks, using examples from your own work.

The other half matters just as much: what not to do. Which data must never go into a public AI tool — customers' personal details, contracts, financial information. How to spot when the model is making facts up, and how to check an answer. When the output is good enough for a first draft and when a person needs to write the thing themselves. By the end, each participant has a set of approaches that work for their own tasks, and the company has a draft of short internal rules for using AI.

For managers we also run a separate, shorter session: where AI genuinely makes sense in the business, what it costs, what the risks are and how to judge whether a process suits an AI agent or an integration. The aim is for decisions to rest on concrete examples rather than headlines.

• Writing and editing emails, quotes and website copy.
• Summarising long documents, contracts and minutes.
• Translating and checking text in a foreign language.
• Help with spreadsheets, formulas and reports.
• Which data never goes into public AI tools, and why.
• How to check an answer and catch a made-up fact.

Training on your system, store or website

When we roll out a system, we train by role. The warehouse operative learns goods-in and picking, the sales rep learns quotes and orders, the manager learns the reports. Each person sees only their part and practises it on a test environment with real data before going live.

We also do this separately: for new starters, for teams using only a fraction of what their system can do, or for companies that have taken over a site or store from another supplier. On WooCommerce, OpenCart and WordPress that means adding products and variants, handling orders and returns, running promotions, editing pages and news, and finding the reports. If we built the system, the training is given by the people who built it.

How a session runs

We prefer to come to you — the office, the warehouse, the shop — because people work on their own computers and devices there and the questions are real. Groups are small so that everyone tries things themselves rather than watching someone else click. If your team is spread out we run the training online, still with a hands-on part.

Beforehand, we ask who will attend, what they do and what you want to achieve, so the content is built for them rather than generic. Afterwards, everyone receives written materials — short step-by-step instructions they can open whenever they forget something — and for several weeks we are available for questions.

Training your technical staff

If you have an in-house IT person or team who will take on part of the maintenance, we train them too: how the system is put together, where the configuration and logs live, how to take and restore a backup, how to apply an update and what to check afterwards. It follows from our principle of not locking clients in. If you wish, your own people can take over day-to-day care after the training, and we stay on for the harder problems.

What you get

We do not issue certificates, and we do not promise that a single day will turn anyone into an expert. We promise that people will leave the room with things they can use the very next morning.

• Training prepared for your team and your tasks.
• A hands-on part on your own devices, with your own data.
• Written step-by-step materials for every participant.
• For AI courses, a draft set of internal rules for AI use.
• The chance to ask questions for several weeks afterwards.